Thank You
Thank You
Thanks for contacting us! We will be in touch with you shortly.
Accreditations
To ensure our customers receive a high standard of workmanship and professionalism,
our company is accredited and monitored by several trade and industry bodies.
We offer you the highest quality workmanship and services
Our Services Include:
- Boiler Installations
- Boiler Repairs
- Boiler Services
- Landlord Gas Safety Records
- Plumbing
- Electric Boilers
- Air Source Heat Pumps
Areas we cover
- Tonbridge
- Sevenoaks
- Crowborough
- Edenbridge
Complaints
We always endeavour to provide the best service for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction. As soon as possible after the completion of the work, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as possible. Either call, write or email us. 07943504255 or info@fixlink.co.uk We aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
Where we are unable to resolve your complaint using our own complaint procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so, please contact Which? Trusted Traders in the first instance on 0117 456 6032.
Mark Anderson T/A FixLink
VAT Registration number 307202351
